FAQ's
How do I care for my AquaRays?
Just use the microfiber cloth that came with your AquaRays to wipe away smudges. You may use lens cleaner, if needed.
What are the frames made of?
Our frames are made with bio resin produced from castor oil plants. It is natural, renewable, and biodegradable.
What are the benefits of polarized lenses?
Polarized lenses reduce glare and increases visual clarity. This helps alleviate eye strain, which can also reduce headaches.
What is AquaRays’ return policy?
If you are not 100% satisfied with your purchase, you may return your order to AquaRays for a full refund within 30 days of the purchase date. Please note that returned items must be in the original packaging and original condition in which you received them. Once your return is received and inspected, your refund will be processed. Please allow up to 5 business days from the date of refund confirmation for your account to be credited.
What is covered under the warranty?
We offer a limited lifetime warranty on craftsmanship and manufacturing defects. Other damage will be determined on a case by case basis. If you need a replacement, please use the form on our contact us page to send us a message and get the process started.
How do I contact AquaRays?
You may fill out the form on the contact us page to send us a message or contact us via email at support@aquaraysus.com. You can expect a response within 24-48 hours.